See Monterey Privacy Policy
Updated: December 28, 2023
Information Collection & Treatment
When you use the See Monterey website, or participate in our sponsored programs, promotions, sweepstakes, games, raffles or contests, we collect information that you submit to us via “cookies” and other technologies as described below.
Specifically, See Monterey, its partners and affiliates may collect “personally identifiable information” about you, which means any information that can be used to identify a specific individual, such as name, postal address, telephone, email, zip code, gender and income level. “Personally identifiable information” does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records. The information collected is used for statistical reporting; to determine the effectiveness of the website’s content, programs and advertisements; to “personalize” your experience on See Monterey’s website, SeeMonterey.com by providing targeted advertising and/or promotional campaigns; and to contact you or send you promotional materials. We do not collect any personally identifiable information that you do not provide.
See Monterey also collects “non-personally identifiable information,” which does not reveal your identity, but may be used by us and shared with third parties as described in this Privacy Policy.
By submitting information to us, you consent to its collection and use by us in accordance with this Privacy Policy. Users have the option of discontinuing participation in our mailing lists or programs, or editing their personally identifiable information by contacting us (see “Opt-in/Opt-out,” below).
Registration Information
Registration areas on our site may require users to provide personally identifiable information, which is subject to usage as described in “Information Collection & Treatment,” above.
Order Information
Personally identifiable information provided with a consumer’s order via our online store is subject to usage as described in “Information Collection & Treatment,” above. Financial information provided by the consumer will not be shared, and will be used for the sole purpose of billing the consumer for products purchased from the store. We implement reasonable security measures to protect the financial information you provide to us in conjunction with your purchases from our online store (see “Security,” below).
Contest/Sweepstakes Information
Participation in contests, sweepstakes, raffles, games or similar promotions sponsored by See Monterey or by third parties also requires the disclosure of personally identifiable information. We may share that information with third-party sponsors of the contests, sweepstakes, raffles, games or similar promotions. This information is subject to usage outlined in “Information Collection & Treatment,” above. In addition, you should carefully review the rules of each contest, sweepstakes, raffle, game or similar promotion in which you participate. The extent that the terms and conditions of those rules concerning treatment of your personally identifiable information conflict with this Privacy Policy, the terms and conditions of those rules will control.
Online Survey Information
See Monterey may occasionally conduct surveys on its website, to participate the user may be required to supply personally identifiable information. See Monterey utilizes the information provided subject to usage as described in “Information Collection & Treatment,” above, and to send that user any compensation promised in exchange for completing the survey.
Cookies and Other Technologies
To help us serve you better, we collect non-personally identifiable information, including traffic data and information that identifies your computer or browser. Cookies are pieces of information placed in the settings of your web browser by a website server to identify your computer when you return to a website. Whenever a site welcomes you and tailors data to your specifications, it is reading a cookie left in your browser and identifying information that you may have registered during previous visits, such as your viewing preferences.
We may use cookies and other technologies to keep track of your status as a participant in our promotions, to tailor information to your preferences, or for other similar purposes. Cookies and other technologies also help us estimate and report the size of our viewing community and traffic. We may also use IP addresses to analyze trends, help us administer the website, track the movement of visitors, and gather broad demographic information for aggregate use. You can set your browser not to accept cookies or to disable other tracking technologies, but if you do, you may not be able to take advantage of certain features enjoyed by other visitors to our website.
We collect demographic data from Google's Interest-based advertising with Google Analytics. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the ads setting.
Security
We use reasonable security measures to protect against the loss, misuse or alteration of personally identifiable and non-personally identifiable information collected via our website and under our control so that you can feel comfortable and secure when using the site. We also use industry-standard encryption technologies when transferring and receiving orders in our online store. Notwithstanding the precautions that we take, we cannot guarantee the security of information that you transmit to us, and shall not be liable for any failure to safeguard your information, whether inadvertent or otherwise.
Storage
Personal information is stored with our third-party web service agency in Phoenix, Arizona and our third-party email service in Durham, North Carolina.
Disclosure for Legal Purposes
We may be required to share your personally identifiable information and non-personally identifiable information pursuant to judicial or governmental subpoenas, warrants or orders. If we are legally required to do so, or, in good faith believe that we are legally required to do so, we will obey the law. In addition, we reserve the right to use, disclose and share your personal and non-personal information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law.
Disclaimer Concerning Third Parties
We may provide certain personally identifiable information to our partners. Furthermore, we may retain other companies and individuals to perform functions on our behalf. Examples include financial institutions, consumer e-mail service providers, web data tracking specialists and reservation booking engines. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
See Monterey’s website contains links to other websites. See Monterey has no control over the content exhibited on these sites, or the administration of them. Use of such sites is subject to each site’s unique privacy policy.
Opt-In/Opt-Out
You may choose to remove yourself from our mailing list by following the instructions stated on our promotional communications, by completing our online Feedback Form, by sending a request to our Customer Support (see “Contact Us,” below) or by using the opt-out tools below.
INDSUTRY OPT-OUT TOOLS
- Network Advertising Initiative (NAI)
- Digital Advertising Alliance (DAA)
Special Note Concerning Persons Under The Age of 18
Our online services are not directed toward persons under the age of 18, and we request that persons under the age of 18 not provide personally identifiable information to us.
Contact Us
We welcome your feedback. If you have questions, complaints, or if you would like to express a concern, remove yourself from our mailing lists, change your personally identifiable information, or have your personally identifiable information removed from our systems, please contact us by email, phone or mail:
Email: [email protected]
Phone: 831-657-6400
Fax: 831-648-5373
Mail: Privacy Issues, P.O. Box 1770, Monterey, CA 93942-2198
Please note that any requests to remove your personally identifiable information from our mailing list, or to change your contact information, may take a certain amount of time to process.
See Monterey is working toward GDPR compliance and will continue to post updates to its privacy policy.
THE MONTEREY COUNTY CONVENTION AND VISITORS BUREAU RESERVES THE RIGHT TO UPDATE THIS PRIVACY POLICY AT ITS DISCRETION. ANY CHANGES WILL BE POSTED ON OUR WEBSITE. OUR RIGHT TO USE YOUR PERSONALLY IDENTIFIABLE INFORMATION AND NON-PERSONALLY IDENTIFIABLE INFORMATION WILL BE BASED ON APPLICABLE LAW AND THE PRIVACY POLICY IN EFFECT AT THE TIME THE INFORMATION IS COLLECTED.
Pebble Beach Company Images
PEBBLE BEACH®, CASA PALMERO®, DEL MONTETM GOLF COURSE, PEBBLE BEACH CONCOURS D'ELEGANCE®, PEBBLE BEACH GOLF LINKS®, PEBBLE BEACH INVITATIONALTM, PEBBLE BEACH RESORTS®, SPANISH BAY®, SPYGLASS HILL®, SPYGLASS HILL®GOLF COURSE, STILLWATER BAR AND GRILLTM, STILLWATER COVE®, THE INN AND LINKS AT SPANISH BAYTM, THE INN AT SPANISH BAYTM, THE LINKS AT SPANISH BAYTM, THE LONE CYPRESSTM, THE LODGE AT PEBBLE BEACHTM, THE BEACH & TENNIS CLUBTM, THE SPA AT PEBBLE BEACHTM, THE TAP ROOMTM, 17-MILE DRIVE®, their respective images, logo designs, golf course, and individual golf hole designs are trademarks, service marks, and trade dress of Pebble Beach Company.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to: (1) request to know/access the personal information we collect, use, disclose, sell, or share; (2) request deletion of personal information; (3) request correction of inaccurate personal information; (4) opt out of the sale or sharing of personal information (including sharing for cross-context behavioral advertising); and (5) not be discriminated against for exercising these rights.
CCPA/CPRA Disclosures
Categories of personal information we collect. Depending on how you interact with us, we may collect categories such as: identifiers (e.g., name, email address, IP address); internet or other electronic network activity (e.g., pages viewed, interactions, cookie identifiers); geolocation data (approximate location based on IP address); commercial information (e.g., purchases through our online store); and inferences drawn from these data to personalize content and advertising.
Sources. We collect personal information from (a) you directly (forms, purchases, surveys, promotions), (b) your device/browser automatically (cookies and similar technologies), and (c) service providers and partners that help us operate the Site and marketing campaigns.
Purposes. We use personal information to provide and improve the Site and services, process transactions, operate promotions/surveys, communicate with you, measure campaign effectiveness and analytics, personalize content, help keep the Site secure, and for marketing/advertising.
Sale/Sharing (Targeted Advertising). California law defines “sell” and “share” broadly. Our use of certain third-party analytics and advertising technologies may involve “sharing” (and may be considered a “sale” or “sharing”) of identifiers and internet/network activity information with advertising and analytics partners for cross-context behavioral advertising. You can opt out using the methods below.
Disclosures for business purposes. We may disclose personal information to service providers/contractors that help us operate the Site (e.g., website hosting, email service providers, analytics, customer support, contest administration, ecommerce/payment processing), subject to appropriate contractual restrictions.
Minors. We do not knowingly sell or share the personal information of consumers under 16 years of age.
Retention
We retain personal information only for as long as reasonably necessary for the purposes described above, including to provide services you request, maintain our relationship with you, comply with legal obligations, resolve disputes, and enforce agreements. Where required, we describe the length of time we intend to retain each category of personal information, or the criteria used to determine that period.
Do Not Sell or Share My Personal Information
You may submit a request to opt out of the sale or sharing of your personal information by using the request form below, calling us at 831-657-6400, emailing [email protected], or mailing your request to the address in the “Contact Us” section.
Global Privacy Control (GPC). Where required, we process opt-out preference signals such as the Global Privacy Control (GPC) as a request to opt out of sale/sharing for the browser/device you use.
Authorized Agents
You may designate an authorized agent to make a request on your behalf. We may require proof that you gave the agent signed permission and may require you to verify your identity directly with us.
Verification
To help protect your privacy and maintain security, we will take steps to verify your identity before responding to certain requests. Verification steps will depend on the nature of the request and the sensitivity of the information involved.
Notice of Financial Incentive (If Applicable)
From time to time, we may offer promotions (such as sweepstakes or giveaways). If a promotion is considered a “financial incentive” under California law, we will provide required details (material terms and how the incentive is reasonably related to the value of the data) at or before the time you sign up for the promotion.